ieso typed therapy is not available in

Scotland

Typed therapy with ieso is currently unavailable in

Scotland

.

Existing ieso patients can still access the ieso therapy plaform here

If you would like to find out about other mental health support options available in your area, please visit NHS Talking Therapies. Alternatively, please contact our patient services team directly by calling freephone 0800 074 5560, we will be happy to sign-post you to other support services. The team are available Monday – Friday, 9am – 5:30pm.

Experiencing anxiety, depression or low mood?

Try video therapy
The Ieso logo with the words "Service Provide By" above it

Supporting people in

Scotland

Scotland

ieso is working in partnership with NHS Talking Therapies in

Scotland

.

The service we provide is free for NHS patients who are registered with a GP in

Scotland

.

You can self-refer with ieso in

Scotland

,

so you do not need to see your GP first.

Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, conversations for over a decade.

Our patients tell us therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician.

Whenever you’re ready to start your therapy, we’re ready to help.

ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of typed therapy with you and make a referral to ieso where suitable.

Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, conversations for over a decade.

Our patients tell us therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician.

Whenever you’re ready to start your therapy, we’re ready to help.

ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of typed/video therapy with you and make a referral to ieso where suitable.

Our qualified therapists have been helping people with their mental health through confidential, one-to-one online conversations for over a decade.

Our patients tell us that our online typed and video Cognitive Behavioural Therapy (CBT) makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as their therapist.

Whenever you’re ready to start you’re therapy journey, we’re ready to help.

ieso is working in partnership with NHS Talking Therapies in Surrey. The service we provide is free for NHS patients who are registered with a GP in Surrey.You can self-refer with ieso in Surrey, so you do not need to see your GP first.

Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, video conversations for over a decade.

Our patients tell us that video therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as a clinician.

Whenever you’re ready to start, we’re ready to help.

ieso is working in partnership with the NHS. Your NHS Talking Therapies service will discuss the option of video therapy with you and make a referral to ieso where suitable

Our qualified clinicians have been helping people with their mental health through confidential, one-to-one, video conversations for over a decade.

Our patients tell us that video therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in the same room as a clinician.

Whenever you’re ready to start, we’re ready to help.

Try video therapyGet started

How does online therapy work?

The online approach is making talking therapy more accessible. You won’t need to miss work or travel anywhere, choosing a convenient time to type or video call with your therapist, wherever and whenever you feel most comfortable.

Before each session, your therapist will check in with how you are, so they can tailor your treatment to be as effective as possible. Between sessions, your therapist will ask you to keep a journal and do thinking exercises to help develop positive, long-term habits. Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.

How to decide which modality of therapy is right for you

It's proven that typed and video therapy are just as effective as face-to-face therapy in teaching you practical skills that help you to manage your feelings so that you can feel better and live the life you want to lead.

Wondering which modality is right for you?
Here is a list of benefits of typed and video therapy for you to weigh up.

Typed and Video Therapy
A green icon of a calendar
Flexibility

Flexible appointments that suit you, 7 days a week, from 6am-11pm.

A green icon of a lock
Confidential

Confidential sessions that take place via ieso's secure online platform.

A green icon of a lightbulb
Guidance beyond therapy

Learn day-to-day practical CBT skills to manage your feelings that you can use during and after therapy.

A green icon of a clock
Get started quickly

No waiting times; access therapy in your own time and fit sessions around your commitments.

A green icon of a heart
Support between sessions

Message with your therapist in between sessions for support with your tasks.

Typed Therapy

Type back and forth with your therapist, like a text conversation. Sessions last from 40-60 minutes.

Zero face-to-face contact, so no need to verbalise your feelings in front of someone, making it a good option if you struggle to open up to your GP or friends and family.

No chance of your conversation being overheard as all sessions are written not spoken

Access past typed therapy sessions and activities on your account, even after you've finished therapy

No travel required; sessions can take place anywhere that you feel most comfortable, as long as you have an internet connection

Video Therapy

Speak to your therapist via a video call so that you can see each other’s reactions and take in visual cues. Sessions last for 60 minutes.

Your therapist can screen share for in-session collaboration.

Patients have control of voice differentiation capabilities, which is suitable if you have accessibility requirements.

Listen back to audio recorded transcripts, so you can revisit your therapy for reinforced learning.

No travel required; sessions can take place anywhere that you have an internet connection and a quiet space to speak with your therapist.

Video Therapy

Speak to your therapist via a video call so that you can see each other’s reactions and take in visual cues. Sessions last for 60 minutes.

Your therapist can screen share for in-session collaboration.

Patients have control of voice differentiation capabilities, which is suitable if you have accessibility requirements.

Listen back to audio recorded transcripts, so you can revisit your therapy for reinforced learning.

No travel required; sessions can take place anywhere that you have an internet connection and a quiet space to speak with your therapist.

Our service is free for NHS patients in

Scotland

To access free online typed therapy with ieso, visit your GP who will refer you to the Psychology team at your local health board. The Psychology team will determine whether you are suitable for online typed therapy and if appropriate, facilitate the referral to us. If you would like to find out about other mental health support options available in your area, visit the NHS website.

If you would like to find out about other mental health support options available in your area, visit the NHS website.

Get startedTry typed therapy

Why typed therapy?

Why video therapy?

Typed therapy takes place online, so you won’t need to miss work or travel anywhere. Choose a time convenient for you to type with your clinician. Before each session, your clinician will check in with how you are, so we can tailor your treatment to be as effective as possible.

Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits. Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.

Video therapy is the same process as face-to-face therapy, only instead of talking to a clinician in the same room you will meet via a video call through ieso’s secure therapy online therapy room.

As video sessions take place online there is no need to travel, simply find a quiet place where you feel most comfortable to begin your session.
Sessions are available 7 days a week, from 6am to 11pm helping to work around your everyday life.

Before each session, your clinician will check in with how you are, so we can tailor your treatment to be as effective as possible. Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.

Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.

A typed conversation shown on a mobile screen between a patient and clinician.
A man speaking with a woman over an iPad
A man looking at his text messages on his phone.

How it works

Our patients tell us typed therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician. The additional benefits of typed therapy include:

Our patients tell us video therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a clinician. The additional benefits of video therapy include:

Flexible - appointments are available seven days a week, 6am – 11pm
Confidential - no video calling, just typing
No travel required - accessible from anywhere - all you need is a device that connects to the internet
Life friendly – access therapy in your own time. We fit sessions around your commitments
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life
Flexible - appointments are available 7 days a week, 6am – 11pm
Confidential - chat one-to-one with your clinician in real-time via ieso’s secure therapy site.
No travel required - Sessions can take place anywhere you feel most comfortable, so there is no need to travel to your session. All you need is a device (smartphone, tablet or laptop) that can connect to the internet.
Get started quickly – There are no long waiting times, so you can access therapy in your own time
Life friendly – access therapy in your own time. We fit sessions around your commitments
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life

This is typed therapy...

What people say

We’ve helped thousands of people feel better.
Here are their stories of recovery and growth.

A green illustration of a quote mark

My therapist was extremely professional and understanding and taught me excellent techniques to use. Sessions were online, and it was easy to message my therapist in between appointments.

Melanie

My therapist at ieso has helped me hugely to combat my anxiety issues and plan my career moving forwards to obtain a better work-life balance. I was falling into bad cycles of negativity and without her help, I think I would still be there. Now following the CBT therapy, I feel I am more able to understand what I am feeling when anxiety strikes, and I have strategies to deal with it.

Billy

The text-based service is perfect for what I needed, I could fit it around other commitments easily. My therapist was great, and I genuinely feel so much better than when I started!

Terrie

I initially was a bit sceptical about the therapy as I did not think communicating by messages via the platform would suit me, but in fact it did as it gave me more time to think, and more anonymity to say how I really felt without the fear of being judged.

Manuel

Was great to talk to someone once a week who listened and actioned your worries and anxieties with tasks for the week and how to overcome them. I am in a much better place and have been given the resources and information to carry on by myself.

Alfie

I was initially unsure about online therapy and how it would work, but the rapport with my online therapist was soon built. I can honestly say that from the work I undertook at the beginning of my sessions, my progress, even over a short number of weeks, was really noticeable.

Amelia

What we treat

If you are suffering with your mental health, typed cognitive behavioural therapy (CBT) counselling from ieso can help. We treat a range of common mental health issues including anxiety and worry, depression, post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), phobias, sleep problems, and stress.

From trouble sleeping to anxiety to depression, mental health issues can affect many of us in different ways. ieso therapists treat a range of common mental health symptoms.

How do know if video therapy is right for me?

You may find ieso’s video therapy suitable if you:

Find it easier to open up more when being able to see your clinician visually, hear their voice, and take in visual cues
If you prefer to learn audibly
Can find a quiet space to have a video call
Can have control of voice differentiation capabilities – suitable for people with accessibility requirements
Cannot attend sessions that require travelling / leaving your home

Comparing options for improving your mental health

Here's how typed therapy with ieso compares with other forms of mental health support.

Here's how video therapy with ieso compares with other forms of mental health support.

A speech bubble of 2 people talking
Weekly 30-60 minute 1-to-1 sessions
A speech bubble with a heart in the centre
Personalised
A speech bubble with a exclamation point in the centre
Confidential
A speech bubble with a tick/check in the centre
Practical
2 arrows pointing rightwards
Fast acting
A calendar with a tick/check in the centre
Flexible appointments
A clock with a check/tick in the centre
Time-saving
A bullet point list icon
No long waiting lists
An icon of 2 people
Guidance even after therapy has ended
Face-to-face CBT
A green tick icon
A green tick icon
A green tick icon
A green tick icon
A green tick icon
A close or x icon
A close or x icon
A close or x icon
A close or x icon
The Ieso logo
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
A white tick/check icon
Self help
A close or x icon
A green tick icon
A green tick icon
A green tick icon
A close or x icon
A close or x icon
A green tick icon
A green tick icon
A close or x icon

Begin your typed therapy in four steps

Begin your video therapy in four steps

1. Refer

Referring directly with ieso allows you to access online therapy quickly and easily without the need to visit your GP. Once you have referred and activated your account, complete your questionnaires. We will then find the best clinician for your needs.

Once you have been referred for online therapy by your NHS Talking Therapies service, you will need to register with ieso to activate your account and complete your questionnaires. We will then find the best clinician for your needs.

Referring allows you to access online therapy quickly and easily without the need to visit your GP. Once you have referred and activated your account, complete your questionnaires. We will then find the best clinician for your needs.

Register

2. Start therapy

Meet with your clinician via video call. Your clinician will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.

Chat with your clinician. Your clinician will create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.

Typed therapy

3. Practise

Between sessions you’ll use the new skills your clinician has taught you in real life. Your clinician will track your progress using questionnaires.

Students

4. See results

Your clinician will help you monitor change and target the most persistent and upsetting areas.

See results, plotting progress

People often ask us...

It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.

What is the platform like? Is it hard to use?

The platform is simple to navigate, so even if you don’t consider yourself an expert in technology, if you can surf the internet you’ll be okay. Our therapy is accessible via computer, tablet or smartphone. When you first log into the ieso platform there are helpful guides which you may wish to read before you start your therapy sessions, including “Online therapy guidelines”. Our Patient Services team are available to help if you have any issues with the platform, Monday-Friday, 9am-5:30pm.

How will I receive messages from my therapist?

As we’re an online therapy service, the communication you have with your therapist is through written messages on our therapy website. 

They’ll send you a message through the therapy website to set up the first appointment rather than calling you. Don’t worry, whenever your therapist messages you or sets up an appointment, you’ll receive a notification email. 

Using the email, login to the platform to view the message or appointment. And, if you’re not receiving notifications, check your spam folder.

How long before I feel better?

ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.

How does access through the NHS work?

In many areas of the UK our service is free for NHS patients. 

You can quickly check here if our therapy is available in your area.
  
If it is, then you simply have to visit your GP to ask them to refer you to us, or – in some areas, such as Surrey, Rotherham, Western Isles, Shetland and Orkney – you’ll be able to save time and refer yourself directly.

When can I schedule my appointment?

Session appointments are available 7 days a week, from 6am – 11pm so you can find a time that works best around you and your current commitments. It may be helpful when booking your first session to find a regular time that fits around your daily commitments, as this will likely be your ongoing session time for future sessions.

Meet the clinicians

ieso clinicians are committed to a lifetime of learning about the techniques, tools and treatments that help people recover. We’re united by a passion for continually getting better, so we can help people get better.

95% would recommend ieso to friends and family

Our service is free for NHS patients in

Scotland

If you would like to find out about other mental health support options available in your area, visit the NHS website.

If you would like to find out about other mental health support options available in your area, visit the NHS website

Get startedSelf-refer nowTry video therapy