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Cookie policy for website

This Cookies Policy explains how we use cookies on http://www.iesohealth.com/en-gb. There are separate, different cookies policies on our therapy sites in connection with receiving our online cognitive behavioural therapy (CBT) services.

This website uses cookies to improve the experience for visitors. This page explains about cookies, how we use them, and how you can manage them.

What is a cookie?

Most websites use cookies to improve user experience. They are used to remember you and how you’ve used the website for future visits. Cookies are a simple text file that are stored on your device when you visit a website, which only the original server can retrieve or read the contents of. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique alphanumeric identifier and the website name.

How we use cookies

We use cookies to do several things. For example, cookies enable us to:

  • Identify when you visit the website
  • Improve the functionality of the website, such as storing your preferences
  • Improve the performance and usability of our website, to help provide you with a better user experience
  • Track the pages visited across the site
  • Personalise the website and online advertising so it is more relevant for you

Cookies themselves don't hold personal information. In many cases, we won’t be able to link the information we collect by using a cookie back to you. They can, however, enable us to link that information back to you and your personal information, for example, when you log in, or choose to register for our service, or download a piece of marketing collateral. We don’t sell the information collected by cookies, except where required by law (for example to government bodies and law enforcement agencies).

Cookies we use

We’ve put the cookies we use into the following categories, to make it easier for you to understand why we need them:

  1. Strictly necessary - these are used to help make our website work efficiently
  2. Performance - these are used to analyse the performance of our website and how we can improve it
  3. Targeting - these are used to build a profile of users' interests and then show personalized ads for that specific user.

How to manage your cookies

Some people don't like the idea of websites storing information on their device. It is possible to block cookies and delete cookies that have already been set, but you might lose some functionality of the website.

If you wish to change your cookie preferences on the website, you can do so at any time by clicking the bottom left icon on the screen.

Also, you can enable or disable cookies in your browser settings. Information on how to restrict or block cookies through some of the more popular browsers can be found here:

Alternatively, you can visit www.aboutcookies.org to find comprehensive information on how to do this on a wide variety of browsers.

Cookies on our site:

First-party cookies

Third-party cookies






This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

1 year



This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies.

15 minutes


Cookies on our site:

What happens if I restrict cookies?

Restricting the use of cookies won’t stop the basic website from working, but it will prevent you from using any functionality that requires logging in. We also won't be able to customise any content for you, and we won't be able to include your browsing in the statistics we collect about how visitors use our website. We use analytics to understand how all our visitors are using the site, and to make improvements to the user experience.