We’re with you every step of the way.
Our service is free for lots of NHS patients. It only takes a minute or two to check if typed therapy is available to you. Once confirmed, you can create your account and complete your questionnaires, we then find the best therapist for your needs.
Chat with your therapist. They’ll create a treatment programme designed just for you and will help you set goals, break down problems and change unhelpful thoughts and behaviour patterns.
Between sessions you’ll use the new skills your therapist has taught you in real life. Your therapist will track your progress using questionnaires before each session and target the most persistent and troubling areas.
Your therapist will help you monitor change and target the most persistent and upsetting areas.
From sleep-loss to anxiety to depression, mental health issues can affect all of us in different ways. ieso therapists treat a range of common mental health symptoms.
We’ve helped thousands of people feel better. Here are their stories of recovery and growth.
It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.
ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-12 sessions.
The platform is simple to navigate, so even if you don’t consider yourself an expert in technology, if you can surf the internet you’ll be okay. Our therapy is accessible via computer, tablet or smartphone. When you first log into the ieso platform there are helpful guides which you may wish to read before you start your therapy sessions, including “Online therapy guidelines”. Our Patient Services team are available to help if you have any issues with the platform, Monday-Friday, 9am-5:30pm.
In many areas of the UK our service is free for NHS patients.
You can quickly check here if our therapy is available in your area.
If it is, then you simply have to visit your GP to ask them to refer you to us, or – in some areas, such as Surrey, Doncaster, Rotherham or West Kent – you’ll be able to save time and refer yourself directly.
As we’re an online therapy service, the communication you have with your therapist is through written messages on our therapy website.
They’ll send you a message through the therapy website to set up the first appointment rather than calling you. Don’t worry, whenever your therapist messages you or sets up an appointment, you’ll receive a notification email.
Using the email, login to the platform to view the message or appointment. And, if you’re not receiving notifications, check your spam folder.
You can schedule an appointment around your availability, including early in the morning, during the evening and at the weekend.
Our service is free for lots of NHS patients.
It only takes a minute or two to check if you are eligible for treatment.