Experiencing anxiety, depression or low mood?

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Experiencing anxiety, depression or low mood?

Nearly two-thirds of people in the UK say that they have experienced a mental health problem.

It’s normal for our mental health to fluctuate, and we all experience highs and lows from time to time. But if you find it’s happening frequently, or anxiety or stress are having an impact on your daily life, typed cognitive behavioural therapy (CBT) can provide effective strategies to help you manage your symptoms and feel more like yourself again. You can self-refer to with ieso. It's confidential and available free through the NHS.

Why typed therapy

Typed therapy takes place online via a secure platform. As the sessions are typed, you do not have to speak to anyone, and no one will overhear your conversation. You won't need to worry about traveling to appointments, simply find a quiet place, like the comfort of your sofa to begin your session.

Appointments are available 7 days a week, from 6 am to 11 pm helping to work around your everyday life.

Before each session, your therapist will check in with how you are, so we can tailor your treatment to be as effective as possible. Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits.

Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.

How it works

Our patients tell us typed therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a therapist. The additional benefits of typed therapy include:

Flexible - appointments are available seven days a week, 6am – 11pm
Confidential - no video calling, just typing
No travel required - accessible from anywhere - all you need is a device that connects to the internet
Life friendly – access therapy in your own time. We fit sessions around your commitments
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life

I was initially unsure about online therapy and how it would work, but the rapport with my online therapist was soon built. I can honestly say that from the work I undertook at the beginning of my sessions, my progress, even over a short number of weeks, was really noticeable.


Begin your therapy in four steps

1. Refer and register

Self-referral is available in your area. Self-referring allows you to access online therapy quickly and easily without the need to visit your GP. Once you have self-refered and created your account, complete your questionnaires. We will then find the best therapist for your needs.


2. Start therapy

Chat with your therapist. They’ll create a treatment programme designed just for you and will help you set goals, break down issues and change unhelpful thoughts and behaviour patterns.

Typed therapy

3. Practise

Between sessions you’ll use the new skills your therapist has taught you in real life. Your therapist will track your progress using questionnaires before each session and target the most persistent and troubling areas.


4. See results

Your therapist will help you monitor change and target the most persistent and upsetting areas.

See results, plotting progress

Start the process

If you would like to find out about other mental health support options available in your area, visit the NHS website.

Get started with ieso

What people say

We’ve helped thousands of people feel better.
Here are their stories of recovery and growth.

Was great to talk to someone once a week who listened and actioned your worries and anxieties with tasks for the week and how to overcome them. I am in a much better place and have been given the resources and information to carry on by myself.


I was listened to, supported and guided by a professional, empathic and non judgemental therapist. I was not rushed or pushed into doing things I was not ready for e.g activities. I slowly managed to gain some self confidence and self worth which I am still working on. I am now able to slowly move forward after the trauma that took me to utilise this service.


At first, I wasn’t sure about live text help. However, after a few sessions I realised it helped me talk through my problems easier than in person and gave me time to think and reflect on questions and issues I had which I believe I would have struggled to do chatting to someone. The help given was informative and has improved my life.