Whenever you’re ready to start. We’re ready to help

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Whenever you’re ready to start. We’re ready to help

1 in 8 men

Did you know 1 in 8 men experience a mental health condition? If you’re concerned you may be experiencing anxiety, depression or low mood, you can self-refer to typed therapy. It's confidential and available free through the NHS.

Why typed therapy?

Typed therapy takes place online, so you won’t need to miss work or travel anywhere. Choose a time convenient for you to type with your therapist. Before each session, your therapist will check in with how you are, so we can tailor your treatment to be as effective as possible. Between sessions, we’ll ask you to keep a journal and do thinking exercises to help develop positive, long-term habits. Research shows a little work leads to better recovery and can help keep you feeling well after your therapy sessions have ended.

How it works

Our patients tell us typed therapy makes it easier to open up and reflect on their thoughts and behaviours than if they were sat in front of a therapist. The additional benefits of typed therapy include:

Flexible - appointments are available seven days a week, 6am – 11pm
Confidential - no video calling, just typing
No travel required - accessible from anywhere - all you need is a device that connects to the internet
Life friendly – access therapy in your own time. We fit sessions around your commitments
Guidance beyond therapy - learn practical CBT skills to use in day-to-day life

I have had face to face counselling several years ago, but this online experience was far better. The counsellor was able to get me to open up better and provide suitable training and exercises over and in between the sessions. Definite improvement in my mental health.


Begin your therapy in four steps

1. Refer and register

Self-referral is available in your area. Self-referring allows you to access online therapy quickly and easily without the need to visit your GP. Once you have self-refered and created your account, complete your questionnaires. We will then find the best therapist for your needs.


2. Start therapy

Chat with your therapist. They’ll create a treatment programme designed just for you and will help you set goals, break down issues and change unhelpful thoughts and behaviour patterns.

Typed therapy

3. Practise

Between sessions you’ll use the new skills your therapist has taught you in real life. Your therapist will track your progress using questionnaires before each session and target the most persistent and troubling areas.


4. See results

Your therapist will help you monitor change and target the most persistent and upsetting areas.

See results, plotting progress

At first, I wasn’t sure about live text help. However, after a few sessions I realised it helped me talk through my problems easier than in person and gave me time to think and reflect on questions and issues I had which I believe I would have struggled to do chatting to someone. The help given was informative and has improved my life.


Start the process

If you would like to find out about other mental health support options available in your area, visit the NHS website.

Get started with ieso

What people say

We’ve helped thousands of people feel better.
Here are their stories of recovery and growth.

Was great to talk to someone once a week who listened and actioned your worries and anxieties with tasks for the week and how to overcome them. I am in a much better place and have been given the resources and information to carry on by myself.


Was nervous to begin with, but my therapist made me feel at ease throughout my treatment. It was taken at my speed, every step was explained.


This was my first engagement with therapy of any kind. I did five sessions of Cognitive Based Therapy (CBT) to address an issue with my attitude to work vs family. I found the format - online text based - very easy to do and clarifying. The structure of the sessions enabled me to better frame my issues, understand my behaviour and find new ways to behave. I would recommend this approach.


Very worthwhile, subtle but effective.


I had eight sessions with my therapist. At the beginning my anxiety was severe. By the end it was very mild. I was given useful strategies to deal with intrusive thoughts. I would recommend this service.