1 Getting you started
We’ll ask you some questions to check your eligibility and help match you with a therapist.
From trouble sleeping to anxiety to depression, mental health issues can affect many of us in different ways. ieso therapists treat a range of common mental health symptoms.
ieso therapists are committed to a lifetime of learning about the techniques, tools and treatments that help people recover. We’re united by a passion for continually getting better, so we can help people get better.
The mind is the least understood part of our bodies. Treatment of physical health issues is increasingly precise and sophisticated but the world knows so little about what makes mental healthcare successful and why. At ieso, we're bringing precision to mental healthcare using over 700,000 hours of autonomous therapy data, deep analysis and science, to bring you the therapy that’s likely to work best for you.
It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.
Once you have activated your account, a therapist will be in touch to schedule the first appointment. Your first session is usually a maximum of 10 working days from sign-up (though in very busy periods it can take a little longer).
You will meet your therapist online at a time that suits you, so you can attend treatment sessions from wherever you want. This means you won't have to travel, take time off work or explain your situation to your employer.
ieso doesn’t provide a pre-set number of sessions. We offer you the right number of sessions needed for your treatment. Practicing the CBT techniques, you will learn between therapy sessions will help you feel the benefit more quickly. But, as a rough guide, we can typically address mental health issues like anxiety and depression in 4-8 sessions.
After your therapy sessions have ended, you’ll be able to log in to the ieso site for 20 years after discharge, allowing you to access all of your sessions, messages and goals to remind yourself of the skills you’ve learnt. If you find yourself feeling worse again or experiencing new difficulties, you can go back and use this information. However, you are welcome to return to therapy if you are still struggling. *
*Provided you’re still registered with a GP in an area where we’re contracted by the NHS.
We totally understand that when you just want some help, completing questionnaires can be frustrating. We wish there was another effective way. Unfortunately, we can’t safely allocate you a clinician and start your treatment until all the assigned questionnaires are complete.
The questionnaires help your clinician understand you and your current state of mind. And they’ll help you to check your progress and flag up any problems. The NHS also requires everyone to complete these questionnaires. This is why, throughout your therapy, you'll be asked to complete the questionnaires before each session.
If you would like to find out about other mental health support options available in your area, visit the NHS website.