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Beat anxiety and depression with online CBT on the NHS.

Chat with your therapist from home.

Cognitive behavioural therapy (CBT) is proven to be effective at treating anxiety, stress, depression, and many more mental health problems.

A course of therapy treatment with us is free for NHS patients in Surrey. To be eligible for online CBT, you must be registered with a GP in Surrey and be aged 18 or over.

You can refer yourself directly to our service. Self-referring allows you to access online therapy quickly and easily without the need to visit your GP. Refer yourself below or alternatively, call our Patient Services team on 0800 0745560 who will help to complete your referral over the phone.

Refer yourself

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Thoughts, feelings, behaviours, CBT illustration

What is CBT?

Cognitive behavioural therapy (CBT) is an effective type of talking therapy used to treat a range of common mental health problems including anxiety, stress, depression, PTSD, OCD, social anxiety, phobias, panic disorders, and more. It is widely used in the NHS to help people find ways to actively change how they feel and behave. CBT addresses your life, here and now, and can make a big difference quite quickly.

Learn more about CBT

How your online therapy will work

Online CBT is exactly the same as face-to face in almost every way - you will work 1:1 with your therapist but the conversation is typed instead of spoken. Research has shown that people are just as likely to recover this way, and many people have said they found it less daunting and easier to be open. Online CBT is delivered securely through our online therapy platform. At the time of your appointment, you simply log in and speak to your therapist by typing back and forth. Typed conversation removes the pressure of having a face-to-face conversation, and can allow you to express your true, inner feelings. Sessions usually take place once a week and last up to 60 minutes.

Get started

I was contacted very quickly by Ieso, and my first therapy appointment was scheduled within 2 weeks of my first email - I was so impressed with the communication and speed of help offered. My therapist was fantastic - positive, supportive, professional and couldn’t have been more amazing. I felt more like my old self after a few sessions and really appreciate how my therapist fully explored any issues I was facing. Thank you so much!



Why choose to do online CBT with Ieso?

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Flexible appointments to suit you

We know that you're busy, that's why we have appointments available from 6am - 11pm, seven days a week.

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Therapy is free on the NHS

NHS patients can use our service for free. You can also expect to start therapy within 5 working days from completing your account.

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Completely private

With no video calls and only typing, you can chat directly to your accredited CBT therapist in private from home.

How to get started

Complete your questionnaires

Check you're eligible and sign-up

Find out if online CBT is available in your area, and sign up for a course of treatment.

Get matched with an Ieso therapist

Complete questionnaires and get matched to a therapist

We just need some information from you at the start to help us to treat you safely and check your treatment is working along the way. Once we have this, you’ll quickly be introduced to your therapist to get started.

Do therapy from home

Start therapy

Your therapist will work closely with you at weekly online sessions to help you change your thought patterns, practice new ways of

online therapy

4 reasons to try CBT

(From people who've done it)

I noticed progress quickly
I was initially unsure about online therapy and how it would work, but the rapport with my online therapist was soon built. I can honestly say that from the work I undertook at the beginning of my sessions, my progress, even over a short number of weeks, was really noticeable.
Amelia, Surrey

CBT was new to me
CBT was a totally new experience for me, and I had no idea of what to expect. It turned out to be helpful in understanding exactly the nature of my problem, and I was led to realise how best to address it.
Linda, Cambridgeshire

Convenient and flexible
It is easy to do because you can just use a computer from home. Appointments are flexible, even 11pm was ok.
Kieran, Isle of Wight

Typing rather than talking
I found it better than a face to face session as I had time to formulate answers. And don’t worry about spelling mistakes they are not an issue.
Bruce, Derbyshire

Talk through typing

Wait, what? Therapy through typing?!
Online CBT is exactly the same as face-to-face CBT, other than that the conversation is typed on your computer. You’re still in a 1:1 conversation with a fully qualified therapist, usually for 60 minutes. The only difference is that you type your responses. It’s exactly like chatting via a messenger service with friends. You don't need to be brilliant at spelling or worry about using the correct grammar.

You might find online CBT helpful if you:

  • enjoy chatting to friends and family on social media or messaging services
  • like the idea of having a therapist’s undivided attention, without the pressure of being in the same room
  • need sessions at evenings or weekends
  • would like to be able to go back and review the advice you received between sessions and after the treatment has ended

Don’t be put off if you:

  • are not a fast typer
  • have never done anything like this before
typed therapy

Our service is free for NHS patients in Surrey

In an emergency
Call 111 - if you urgently need medical help or advice but it is not a life threatening situation
Call 999 - if you or anyone else is in immediate danger or harm
Call the Samaritans 24 hours a day on 116 123