Privacy Policy

Ieso Digital Health Limited (”We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you via this site, or that you provide to us, will be processed by us. Please read the following to understand our views and practices regarding your personal data and how we will treat it. By using www.iesohealth.com/en-gb ("our site") you are consenting to the practices described in this policy.

This privacy policy does not govern our collection of personal information through any website or other means, other than through the Site. There are separate, different, more detailed Privacy Notices on our therapy sites relevant to the collection and use of personal data in connection with receiving our online cognitive behavioural therapy (CBT) services.

For the purpose of data protection legislation, the data controller is Ieso Digital Health Ltd of The Stable Block The Grange, 20 Market Street, Swavesey, Cambridge, CB24 4QG.

Information we may collect from you

We may collect and process the following information about you:

  • information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Site to request any information about us or our products or services;
  • communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content;
  • employment details if you send us a CV, resumé or other details of your employment history in connection with an advertised job vacancy or a general enquiry regarding employment opportunities with us.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

Cookies

We may also collect information about you through the use of cookies. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Uses made of your information

We use your personal information which we collect to:

  • respond to your questions and feedback;
  • enable us to provide you with the services and information offered through the Site and which you request;
  • contact you by email, postal mail or telephone with information about this Site, our products or our services;
  • audit the downloading of data from the Site;
  • improve the layout and/or content of the pages of the Site and customise them for users;
  • carry out research on our users’ demographics; and
  • for such purposes as you may authorise at the time you submit the information.

We do not retain your name or contact details in any list that we could use for any direct marketing purposes.

Sharing your information

We may disclose aggregate statistics about visitors to the Site in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information. We may share personal information with our subsidiaries and affiliates for the purposes for which you provided the information or as reasonably necessary for our internal administrative and business purposes.

In the event that we undergo re-organisation or all or a part of our business is sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party, whether such acquisition is by way of merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Site or the rights, property or personal safety of any person pursuant to legal process, in response to a request from government officials or law enforcement authorities, or as necessary or appropriate in connection with an investigation of illegal activity.

Where and how we store your personal data

All information you provide to us is stored on our secure servers in the UK.

Personal information submitted may be transferred by us to our other offices and/or to the third parties mentioned in the circumstances described above (see Information sharing), which may be situated outside the European Economic Area (EEA) and may be processed by staff operating outside the EEA. The countries concerned may not have similar data protection laws to the EEA. Where we transfer your personal information we will take all reasonable steps to ensure that your privacy rights continue to be protected. By using the Site, you agree to this storing, processing and/or transfer.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We will only keep and use your personal data for a period of two years from the date of our last contact with you.

Your rights

You have the right:

  • to be provided with a copy of your personal data held by us;
  • to request the rectification of any errors in your personal data held by us;
  • to request that we cease processing your data;
  • to request that we restrict the processing of your personal data;
  • to request that your data be transferred to a third party.

You can also exercise the rights listed above at any time by contacting us at info@iesohealth.com

Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to this privicy policy

We reserve the right to change this privacy policy from time to time by changing it on the Site and we may provide you notice of these changes by any reasonable means, including by providing notice through the Site. By continuing to access, browse or use the Site, you confirm your acceptance of the revised privacy policy. We strongly recommend that you periodically visit this page of the Site to review this privacy policy.

This privacy policy was last updated on 12 September 2017.

Contact

Questions, comments and requests regarding this privacy policy should be addressed to our Data Protection Officer: Helen Simpson h.simpson@iesohealth.com