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Try a course of one-to-one typed online therapy, offered to you as a complimentary benefit from your employer

Feeling anxious, worried or in a low mood? Talk to a therapist confidentially via online typed messaging.

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If low mood, anxiety or stress is preventing you from living your life to the fullest then sign up today at no cost to you. Take advantage of this great employee benefit that can improve your quality of life and help you find ways to cope when you feel down, worried or stressed.

Chat one-to-one online with an accredited CBT therapist – no video calls, just typing, so it’s completely private. All you need is a phone, tablet or computer.

Sessions are private. Your employer will not be informed if you access this service.

Text and video therapy

What to expect in the registration process

How can I refer?
You can refer yourself directly to our service. Self-referring allows you to access online therapy quickly and easily without the need to visit your GP.

Refer yourself below or alternatively, call our Patient Services team on 0800 0745560 who will help to complete your referral over the phone.

Refer yourself

1. Sign-up using your access code


2. Complete questionnaires and get matched to a therapist

We just need some information from you at the start to help us to treat you safely and check your treatment is working along the way. Once we have this, you’ll quickly be introduced to your therapist to get started.

Text and video therapy

3. Start therapy

Your therapist will work closely with you at weekly online sessions to help you change your thought patterns.

What is CBT?

Cognitive behavioural therapy (CBT) is an effective type of talking therapy used to treat a range of common mental health issues including anxiety, stress, depression, PTSD, OCD, social anxiety, phobias, panic disorders, and more.

It is widely used in the NHS to help people find ways to actively change how they feel and behave. CBT addresses your life, here and now, and can make a big difference quite quickly.

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Typed therapy

How online therapy works

Online therapy is exactly the same as face-to face in almost every way - you will work one-to-one with your therapist but the conversation is typed instead of spoken. Research has shown that people are just as likely to recover this way, and many people have said they found it less daunting and easier to be open.

Online therapy is delivered securely through our online therapy platform. At the time of your appointment, you simply log in and speak to your therapist by typing back and forth. Typed conversation removes the pressure of having a face-to-face conversation, and can allow you to express your true, inner feelings. Sessions usually take place once a week and last up to 60 minutes.

I had such a positive experience having experienced anxiety for some time. The method of texting was good as it enabled me to have time to consider what I wanted to say and had time to reflect on the replies. The sessions were set at the time of day and pace which suited me. I found that I achieved my goals coming away with an action plan.”
Elizabeth, Trustpilot
National healthcare organisations

Feel better with mental health treatment you can trust

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Separate your thoughts

CBT helps you to deal more positively and objectively with the issues that are overwhelming you by breaking them down into smaller, more digestible chunks.

Break the cycle

Negative thoughts tend to reinforce each other and form vicious cycles. Your therapist will work closely with you to help you analyse and unlink them. They will interrupt unhelpful patterns and improve the way you feel and cope with different situations or issues.

Service evaluation
Feel better

You will learn new CBT skills that you can apply to your everyday life to prevent your issues from having a negative impact on your life, even after you have completed treatment.

The benefits of online therapy with ieso

Like face-to-face therapy, our sessions are one-to-one and 100% confidential.

Unlike face-to-face therapy, our text-based online therapy has these benefits and more:

Total privacy

Sessions are confidential and your conversations are private. Your employer will not know you have accessed this service. You will talk to your therapist via online messaging so you will not be overheard.

Flexible appointments

Work late nights or early mornings? Have to take the kids to school? Busy throughout the day with work meetings? Appointments with Ieso are flexible and our therapists work around your schedule. They are available 7 days a week, between 6am -11pm. Sessions are one-to-one and last approximately 30 –60 minutes.

Bespoke treatment helping you to enjoy your life again

Unlike self-help materials, our clinicians tailor a course of online CBT therapy to suit your needs and leave you with a plan and a host of new skills that can help you stay well, long after treatment is finished.

What people say

We’ve helped thousands of people feel better.
Here are their stories of recovery and growth.

I was initially unsure about online therapy and how it would work, but the rapport with my online therapist was soon built. I can honestly say that from the work I undertook at the beginning of my sessions, my progress, even over a short number of weeks, was really noticeable.


CBT was a totally new experience for me, and I had no idea of what to expect. It turned out to be helpful in understanding exactly the nature of my problem, and I was led to realise how best to address it.


It is easy to do because you can just use a computer from home. Appointments are flexible, even 11pm was ok.


I found it better than a face to face session as I had time to formulate answers. And don’t worry about spelling mistakes they are not an issue.

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People often ask us...

It’s natural to have an interest in your treatment. People often want to know what we do, how it works and whether it will work for them. Here’s our take on some of the questions we often come across.

Do I have to pay for therapy?

No. Online therapy with ieso is part of your company’s health and wellbeing benefits for their employees.

Will my employer and colleagues know I am having therapy?

Not at all, treatment with ieso is strictly confidential. Your conversations with your therapist and information you supply via the questionnaires will not be shared.

How does online therapy work?

Online CBT treatment is exactly the same as face-to-face, you’re still in a one-to-one conversation with a fully qualified therapist the only difference is that your conversation is typed-based using your phone/ tablet or computer. It’s exactly like chatting via a messenger service you would use with friends. You don't need to be brilliant at spelling or worry about using the correct grammar.

Where do the therapy sessions take place?

As the sessions take place online, you can type with your therapist on a day and time that suits you. There is no travelling involved.

How flexible are the appointments?

Our appointments are flexible to work around you and your daily commitments. You can book your appointment to chat with your therapist after work in the evening, first thing in the morning or even at weekends. We have appointments available every day from 6am through to 11pm.

How long is the course of CBT treatment?

An average course is made up of 4-12 CBT sessions lasting up to 60 minutes each. We recommend having CBT weekly sessions.

What happens in-between sessions?

There will be some additional contact from your therapist in between sessions and homework, which your therapist will review with you during your next appointment. Homework is an essential part of CBT - it will consist of small tasks to support the work you do with your therapist during your appointments.

What is your privacy policy and how will my data be used?

To view our privacy policy notice terms and information on how your data is used for research, please click here.