In a health emergency

Do you need to talk to someone?

Call Samaritans on 116 123

Experiencing a mental health crisis?

Call 111

Is your life at immediate risk?

Call 999 or go to A&E

In a health emergency
Call Samaritans on If you need to talk to someone
Call 111 if you’re experiencing a mental health crisis
Call 999 or go to A&E if your life is at immediate risk
Call if you need to talk to someone
Call 111 if you are experiencing a mental health crisis
Call 999 or go to a&E if your life Is at immediate risk
Do you need to talk to someone?
Call Samaritans on 116 123
Experiencing a mental health crisis?
Call 111
Is your life at immediate risk?
Call 999 or go to A&E

Do you need support with your worries and anxiety?

In collaboration with
NHS logo

About the programme

An app-based programme that takes place over a course of 6 weeks. Featuring up to 3 weekly 20-minute sessions all designed to help you understand and manage feelings of anxiety, worry and stress.  

During these sessions, you will be typing into a chat window, just like a text conversation, where your digital guide will walk you through relevant videos, educational content, interactive worksheets and more.  

Based on user experience
Created by Cognitive Behavioural Therapists and psychologists
Helps to develop practical skills to use in day-to-day life

How does the programme work?

Easy-to-access
Immediate support for managing worry and anxiety, prior to starting your ieso typed therapy sessions.
Life-friendly
With up to 3 weekly 20-minute sessions available anytime, anywhere, you can work this programme around your commitments.
No travel required
Sessions are confidential and take place wherever you feel most comfortable. All you need is a smartphone to get started.
Guidance towards living well
Learn practical skills to use in day-to-day life to build positive long-term habits.
Download app

I am more than what my mind sees me as, or than how other people see me. Every situation is different, and I have the power to control my story.

I have noticed fundamental changes in my perspective on life and working towards what matters to me, following using this app.

ieso programme app user

What happens next?

1. Register and download

Create an account using the access code in the email.
Download the free ieso programme app from the Apple App Store / Google Play App Store from your smartphone.

2. Start the programme

Through digital-based activities you will set goals, break down concerns, address changes to behaviour, and relate to thoughts in a more helpful way.

3. Practice

Learn skills to practice both in sessions and in life.

How do I know if this programme is right for me?

You are experiencing regular feelings of worry, anxiety or stress
You have access to a smartphone that connects to the internet 
You are aged 18 or over
Please note, the ieso programme is not for emergency use.  
Call 111 – if you are experiencing a mental health crisis and urgently require medical help or advice, but it is not a life-threatening situation.
Call 999 – if you or anyone else is in immediate danger or harm. Call 116 123 – to speak to the Samaritans helpline 24 hours a day.

People often ask us...

People often want to know how the ieso programme app works and what is involved. Here’s some of the questions we are often asked.

What do the weekly programme sessions involve?

The sessions will involve you having a conversation with the digital guide, typing answers to questions relating to how you are experiencing worry and anxiety symptoms. You will watch, listen to, and read expert content to help you develop new skills. You will also be invited to complete in-between session tasks that give you the opportunity to practice these skills and try to apply them in your everyday life. Practicing these skills has been proven to help people better manage symptoms of worry and anxiety and live well.

When can I start a new session?

Each new session will be made available after you have completed the previous session and had some time to reflect. When the next session is ready, it will be visible on the ‘today’ screen of the app and titled the session number e.g., “Session 1”. This way you can see how many you have completed, and you can always find your completed transcripts and videos in the ‘Journal’ section.

What will this programme cost me?

This programme is available free through your NHS Talking Therapies provider and will not cost you anything to use.

What should I do if this programme does not help me? Where can I get more support?

If you are not finding the programme helpful, or it isn’t helping in the way you had hoped, please contact our Patient Services team or your assigned clinician. Our Patient Services team can be contact directly via email: info@iesohealth.com or alternatively by calling freephone 0800 074 5560. Please note Patient Services are available Monday-Friday, 9am- 5:30pm.

How is my data protected?

We take data protection seriously. The confidentiality of all information shared between yourself and ieso is upheld to the highest level possible.

To safeguard your information:  

  • We protect your information using the best encryption and security standards.  
  • Your information is stored confidentially. Access to your data is on a strict need-to-know basis.  
  • We will never sell or share your personal data for advertisement or marketing.

The ieso programme app is available to use and download now

Alternatively, if you would like to find out about other mental health support options available in your area, visit the NHS website here.

In a health emergency

Do you need to talk to someone?

Call Samaritans on 116 123

Experiencing a mental health crisis?

Call 111

Is your life at immediate risk?

Call 999 or go to A&E

In a health emergency
Call Samaritans on If you need to talk to someone
Call 111 if you’re experiencing a mental health crisis
Call 999 or go to A&E if your life is at immediate risk
Call if you need to talk to someone
Call 111 if you are experiencing a mental health crisis
Call 999 or go to a&E if your life Is at immediate risk
Do you need to talk to someone?
Call Samaritans on 116 123
Experiencing a mental health crisis?
Call 111
Is your life at immediate risk?
Call 999 or go to A&E