Accessing online CBT in Salford

Ieso Digital Health is working in partnership with Salford Primary Care Psychological Service (PCPTS), the IAPT service provided by Greater Manchester Mental Health Trust, to provide online CBT to patients currently on their CBT waiting list.

How can I choose to have online CBT?

If you are currently on a waiting list for CBT with Salford Primary Care Psychological Service (PCPTS), you should have received a letter from them explaining that you have the option to choose online CBT with Ieso Digital Health. Once you receive your letter, if you decide that you would like to take advantage of the option, simply inform us of your decision by:

  • Calling 0800 074 5560 (9am – 5:30pm weekdays) and quote the reference number found on your letter or;
  • Email with your reference number and decision (Yes or No) in the subject line

If you are not currently on a waiting list for CBT and would like to find out about other mental health support options available in your area, click here to visit Salford Primary Care Psychological Service's website.

How Ieso works

Service questions

  • What is cognitive behavioural therapy (CBT)?

    Cognitive behavioural therapy (CBT) is an effective type of therapy used to treat a range of common mental health problems. This type of therapy works to help you manage different situations or problems by changing the way you think and behave.

    CBT is based on the concept that your thoughts and beliefs (cognitions) affect your behaviour and feelings (behaviours), and that unhelpful thoughts and feelings can trap you in a vicious cycle.

    CBT helps you to deal with overwhelming problems more positively and realistically by breaking them down into smaller, more digestible chunks. Your therapist will work closely with you to help you change these unhelpful patterns to improve the way you feel and help you to cope with difficult situations.

    Rather than focusing on issues from your past, CBT deals with your current problems and teaches you to apply the skills you have learnt during treatment to your everyday life. The overall aim of this type of therapy is to keep using these new skills to stop your problems from having a negative impact on your life, even after you have completed treatment.

  • How can Ieso help?

    Ieso Digital Health delivers high-quality cognitive behavioural therapy (CBT) online, for people experiencing common mental health issues. Treatment is delivered directly to you by a fully-qualified therapist through typed conversation using the Ieso secure online therapy platform. You can schedule your appointments at times that best suit you, including evenings weekends, and sessions can be attended securely with any device that has access to the internet. In between appointments you can revisit the transcripts of your therapy sessions to remind yourself what you have learnt, and you can keep your therapist updated on your progress using the secure messaging system.

    Online CBT can be used to treat a range of common mental health disorders. Some of these include:

    • Anxiety
    • Depression (including perinatal)
    • Fears and phobias
    • Panic attacks
    • Obsessive compulsive disorder (OCD)
    • Social anxiety and shyness
  • Am I eligible?

    Ieso Digital Health is providing its service inconjuction with Salford Primary Care Psychological Service (PCPTS) to patients in Salford. To be eligible for this service you must be:

    • Registered with a GP in Salford
    • Aged 16 or over
    • Currently on the waiting list for CBT with Salford Primary Care Psychological Service (PCPTS)
  • What are the benefits?

    Access is simple. You can focus on improving your mental health and not worry about the process.

    • Appointments can be scheduled for any time of day, including evenings and weekends
    • Sessions can be attended from anywhere you have access to the internet, whether this is with a computer, tablet or mobile phone
    • Therapy sessions can be accessed discreetly with no need to visit your GP
    • Talking online can remove the pressure of having a face-to-face conversation, whilst typing can allow you to gather your thoughts before sending them
    • Transcripts from therapy sessions are saved securely in your online therapy account forever, allowing you to look back over sessions and remind yourself of the techniques you’ve learnt
  • Contact us

    Our Patient Services team will be happy to assist with your questions about Ieso Online Therapy.

    Call: 0800 074 5560 between 09:00 - 17:30 (UK time).

    Or email: