Accessing online CBT in Lancashire and St Helens

Ieso Digital Health is working in partnership with Lancashire Care NHS Foundation Trust to provide online CBT to patients currently on their waiting list.

Our service

  • What is cognitive behavioural therapy (CBT)?

    Cognitive behavioural therapy (CBT) is a form of psychological therapy that helps you understand and recognise how some of your thoughts can affect your actions and behaviour. This in turn can influence the way you feel. This has been proven to be effective in treating a wide range of emotional and physical health conditions.

    Within online CBT sessions, your therapist will work with you to change these thinking patterns and behaviours, leading to improving your mental wellbeing.

  • How can Ieso help?

    Ieso Digital Health is working to increase access to high quality cognitive behavioural therapy. With Ieso, CBT is delivered in real time over the internet by a fully qualified therapist through written conversation. Online CBT sessions follow the same format as traditional face-to-face therapy but take place in a secure online therapy room, allowing you to attend from anywhere you feel most comfortable. Appointments are usually 30 or 60 minutes long and you can access your session from any device that connects to the internet.

    Online CBT can be used to treat a range of common mental health disorders. Some of these include:

    • Anxiety
    • Depression (including perinatal)
    • Fears and phobias
    • Panic attacks
    • Obsessive compulsive disorder (OCD)
    • Social anxiety and shyness
  • Am I eligible?

    Ieso Digital Health is providing its service in conjunction with Lancashire Care NHS Foundation Trust for patients currently on their CBT waiting list. To be eligible for this service you must be:

    • Registered with a GP in Lancashire or St Helens
    • Aged 16 or over
    • Currently on the waiting list for CBT with Lancashire Care NHS Foundation Trust

How can I choose to have online CBT?

Ieso Digital Health

If you are currently on a waiting list for CBT with Lancashire Care NHS Foundation Trust you should have received a letter from them explaining that you have the option to choose online CBT with Ieso Digital Health. Once you receive your letter, if you decide that you would like to take advantage of the option, simply inform us of your decision by:

  • Calling 0800 074 5560 (9am – 5:30pm weekdays) and quote the reference number found on your letter or;
  • Email with your reference number and decision (Yes or No) in the subject line

If you are not currently on a waiting list for CBT and would like to find out about other mental health support options available in your area, click here to visit the Lancashire Care NHS Foundation Trust website.


Access is simple. You can focus on improving your mental health and not worry about the process.

  • Appointments can be scheduled for any time of day, including evenings and weekends
  • Sessions can be attended from anywhere you have access to the internet, whether this is with a computer, tablet or mobile phone
  • Therapy sessions can be accessed discreetly with no need to visit your GP
  • Talking online can remove the pressure of having a face-to-face conversation, whilst typing can allow you to gather your thoughts before sending them
  • Transcripts from therapy sessions are saved securely in your online therapy account forever, allowing you to look back over sessions and remind yourself of the techniques you’ve learnt

Contact us

Our Patient Services team will be happy to assist with your questions about Ieso Online Therapy.

Call: 0800 074 5560 between 09:00 - 17:30 (UK time).

Or email: