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Working with the NHS to provide online mental healthcare.

Ieso Digital Health treats tens of thousands of NHS patients with common mental health problems every year. We deliver high-quality therapy through our network of accredited therapists and PWPs. Our high recovery rates are driven by our research, improving the precision of our assessment and treatment.

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Ieso therapy journey

We partner with over 70 NHS Trusts, providing clinical excellence in a secure online environment with our own therapists.

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Clinical Excellence

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Trusted and Secure

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Patient First

“Our priority is to get those impacted by mental health problems into digital psychological therapies as soon as we can, and to treat them to successful recovery.”

James de Bathe, Director of Partnerships and Market Development

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Why Ieso?

  • Experienced and trusted we’ve treated over 71,000 NHS patients, covering nearly half the UK
  • High recovery rates our recovery rates are high and rising each year, thanks to our research
  • Out-of-hours capacity flexible appointment times from 6am-11pm, seven days a week
  • Confidential and secure access therapy securely from any device with WiFi for treatment in complete privacy.
  • Employee-friendly process we are set up to help employees understand, engage with and benefit from treatment.

Download our Digital Clinical Resource Pack

“Ieso's ease of access via typed or video therapy breaks down barriers to entering treatment, and the increasing precision with which we can assess and treat improves every patient’s chance of recovery.”

Stephen Freer, Chief Clinical Officer

Partnering with a fully managed IAPT compliant service

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End-to-end treatment

  • Triage, assessment and high-quality treatment by 700+ BABCP accredited clinicians
  • Covers steps 2, 3 and 3+
  • Typed or video therapy
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Clinical excellence and governance

  • Full adherence to NICE guidelines, rigorous supervision and proactive outcomes management, extensive training and CPD, complaint and case management.
  • ISO9001:2015 Certification
  • ISO27001: 2013 Certification
  • Cyber Essential Plus Certification
  • NHS Digital: NHS Data Security and Protection Toolkit
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Full local and/or national data reporting

  • Performance monitoring and analysis
  • Regular reporting including upload to NHS Digital
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Seamless operational and administrative processes

  • Rapid and accurate mobilisation
  • Telephone and email support for patients
  • All appointment data reported to IAPTus/PCMIS
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A dedicated account team

  • Dedicated account manager and team that proactively maximises uptake and monitors performance against contract
  • Rolling training for IAPT clinicians
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Boost access with a dedicated marketing team

  • Digital marketing support
  • Quartely reporting

"Ieso has enabled us to meet our targets for the first time in history"


How we serve the NHS

We provide a fully managed online cognitive behavioural therapy (CBT) service to over 70 CCGs. We treat Step 2, Step 3 and Step 3+ patients, via IAPT services or self-referral.

  • Increase treatment capacity
  • Get patients into treatment in days
  • Access hard-to-reach patients
  • Boost recovery rates
  • Gain out of hours capacity
  • Reduce waiting lists by 70%
  • Provide patients with a world-class experience
  • Improve IAPT therapy service with our digital tools

Why 91% patients would recommend Ieso to their family and friends

  • Anonymity - option of typed therapy means completely privacy
  • No waiting - start treatment straight away, no long wait
  • Flexible appointments - appointments available 6am-11pm, Mondays to Sundays
  • Low bandwidth - Ieso platform does not require a fast internet connection for typed therapy
  • Session records for life - patients can review all their therapy sessions records forever

Patients rate us Excellent on Trustpilot - read 300+ reviews.

Excellent service. The fact that I was able to book an appointment outside usual working hours was brilliant given that I have two young children. My therapist was very friendly and professional. This service has really helped me, and the chance to do this from my home environment really worked for me, given that anxiety was one of the things I was seeking help with.

Tanya B

NHS in the UK

State of the nation's mental health

Ieso Digital Health is in a unique position to provide insight into the current state of the nation’s mental health across the UK. Working directly with IAPT (Improving Access to Psychological Therapies), NHS Trusts, clinicians and patients, Ieso, has used its insights from being one of the UK’s leading online cognitive behavioural therapy (CBT) providers, and analysed these alongside its large-scale anonymous patient dataset to share current trends in primary mental healthcare and the adoption of digital services.

Download our resources and discover how we are helping more people get the right treatment, at the right time, across the UK, with digital mental healthcare:

Featured article

Scientists share unique insights into mental health presentation during COVID-19 lockdown.

Dr Ana Catarino, Principal Scientist at Ieso, interprets mental health data during Covid-19 from 4,368 patients presenting to Ieso's service and shares her insights into referral numbers, clinical presentation and worry themes.

If you would like to find out more about how we can support your IAPT, trust or CCG, please fill in your details and someone from the team will get back to you.

You can also subscribe to our Ieso Insights Magazine and be the first to hear about upcoming events and webinars.

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