Prioritising patients, prioritising you

In a world where providing high-quality digital mental healthcare is a priority, the NHS is a key priority for us.

As one of IAPT’s leading digital mental healthcare providers, we will work with you to get people held back my mental health back on track – no matter the circumstances.

Working with over 70 NHS Trusts, we provide a fully managed, high-quality online cognitive behavioural therapy (CBT) service for Step 2 and Step 3 patients, helping you improve access and recovery rates, reduce waiting times and increase service capacity as and when required.

We don’t just deliver therapy; we deliver better clinical outcomes by integrating with you at every level.

Want to know more

Our response to Covid-19

"With increasingly busy lifestyles and more people at home more of the time, we want to get those held back by mental heath into digital psychological therapies as soon as we can. This is a key priority for us, and the technology we have at our fingertips plays a critical role in breaking down barriers to mental healthcare for everyone without compromising quality."

James de Bathe
Director of Partnerships and Market Development

To read more about how we are helping our friends at the NHS, as well as clinicians and patients, subscribe to our monthly magazine.

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Why Ieso?

Driven by a vision to make mental heath accessible for all, we are here to help you provide the best digital mental health therapy, with our online CBT.

Download our Digital Clinical Resource Pack

Ieso Digital Health is in a unique position to provide insight into the current state of the nation’s mental health across the UK. Working directly with IAPT (Improving Access to Psychological Therapies), NHS Trusts, clinicians and patients, Ieso, has used its insights from being one of the UK’s leading online cognitive behavioural therapy (CBT) providers, and analysed these alongside its large-scale anonymous patient dataset to share current trends in primary mental healthcare and the adoption of digital services.

Download our resources, including case studies, whitepapers and articles, to find out more about how we are helping more people get the right treatment, in the right environment at the right time, across he UK, with Digital Mental Healthcare:

Download this resource

Illustrated online CBT session taking place outside.

Increase access

IAPT services are under more pressure than ever to keep up with demand and treat more patients. Ieso’s online CBT platform allows more people to access high quality CBT, particularly hard to reach groups who dont always engage with traditional methods of delivering therapy. With a network of over 600 highly trained CBT therapists and PWPs, integrating with Ieso can relieve the strain on current IAPT workforces, increasing your capacity to treat more people.

Reduce your waiting times

Drive down your waiting times by integrating Ieso fully with your existing psychological wellbeing service, managing everything from assessment to discharging. Or let Ieso handle your existing waiting list, offering patients that are already waiting, the opportunity to choose online and access treatment more quickly. With such a vast network of affiliate therapists and PWPs, with no physical barriers to overcome, we are able to get people into treatment quickly and efficiently.

Illustration of CBT therapists standing in a line

Increasing your recovery rates

Through delivering therapy online, we have access to thousands of hours of anonymised therapy transcript data. We are using this to build an understanding of what good therapy really looks like. This knowledge informs all the training and support tools given to the therapists and PWPs that work with us, so that they can treat patients in the most effective way possible. This insight allows us to continue pushing our recovery rates for patients beyond the current average and is paving the way towards achieving our ultimate vision; to transform the quality of mental health care delivered across the board.

Ieso were a clear stand out from the analysis we did against other providers – it was useful that they had outcome data already based in IAPT services. It meant I could reassure myself that they had good outcomes in IAPT services.

Ieso NHS Customer

Utilising technology to improve patient excellence

Our patients sit at the heart of everything we do at Ieso. Our service has been built by clinicians with a passion for providing the very best in patient care and safety. From continuous monitoring and improvement of patient outcomes, down to our risk and safeguarding protocols, we are always looking for ways to improve patient care.

For the first time ever in therapy, utilising technology, we are able to track every interaction between a therapist and a patient both during sessions and in-between. Not only does this allow our clinical supervisors to provide highly detailed feedback to therapists, but it is helping us build an understanding of what truly good therapy looks like. These insights are fed back into training for therapists and PWPs, meaning they are always delivering therapy that really works.

Illustration of electronic devices on a table

Download this resource

Scientists share unique insights into mental health presentation during COVID-19 lockdown.

Dr Ana Catarino, Principal Scientist at Ieso, interprets mental health data during Covid-19 from 4,368 patients presenting to Ieso's service and shares her insights into referral numbers, clinical presentation and worry themes.

Let us lighten the load with integration at every level

We don’t just deliver treatment to your patients, we integrate entirely with your service to provide a fully managed, end to end cognitive behavioural therapy service. Ieso is home to a large team of clinicians, learning and development specialists, data scientists, operations and patient services managers and technical developers that continuously work on improving every aspect of the patient experience. Our teams work with you on everything from mobilisation to patient marketing and reporting to ensure you are achieving the best rates of access and outcomes possible.

With Ieso, the key is in the details. Having worked with IAPT services for 7 years we understand the challenges that a service faces every day. Because of this, we regularly assess our care pathways, to ensure that every process is scalable and outcome focused, as well as optimised to improve take up and reduce drop out. This is how we are able to help our customers achieve their own targets in a cost effective way.

Illustration of online CBT registration on phone screen

"To get the best outcomes for our patients, we work with services to make sure that the right people are identified for online CBT, and manage the entire service delivery. We work alongside services' internal teams to ensure all processes are followed correctly and that patients receive the best care possible."

Lynn Lakey
UK Operations Director

What makes Ieso different from the rest?

At Ieso we are driven by our vision of making mental healthcare accessible to everyone. We believe in a world where patients should have a choice in how and when they access quality mental health treatment. One in which no one should have to wait, nor should their physical health, financial status or location determine the quality of treatment to help them get well and stay well.

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