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Lincolnshire expands online talking therapy service

Lincolnshire NHS Foundation Trust’s steps2change is first to deploy Ieso’s Step 2 service

Ieso Digital Health today announces its new Step 2 remote talking therapy service is being rolled out in Lincolnshire to compliment the range of mental health therapies available. Ieso’s network of Psychological Wellbeing Practitioners (PWPs) will provide Cognitive Behavioural Therapy (CBT) to steps2change patients in Lincolnshire with mild to moderate depression, generalised anxiety disorder, sleep disorders and panic. Therapy sessions will be delivered over Ieso’s ThinkWell platform which enables appointments to take place anytime, anywhere through secure, real-time instant messaging.

Nick Harwood, steps2change service manager for Lincolnshire NHS Foundation Trust, said: “Having a talking therapy service running remotely gives our patients flexibility around times they can choose to access therapy. This service is available in the evenings, middle of the night, weekends. This offers benefits for people who can't get to our centres for whatever reason.”

“We held a tender process for a digital Step 2 offering and Ieso were the successful company. Having previously used Ieso for Step 3 we are excited to work in partnership with Ieso on Step 2, providing our patients with another option to receive their treatment. Being online, Ieso offers an additional benefit for our patients as the service is available out of hours and can be used by people who find it difficult to travel to face to face appointments,” concluded Harwood.

James de Bathe, head of partnerships at Ieso, said: “We launched our new Step 2 service in September last year to extend our existing remote access Step 3 CBT service that is already in service with 67 NHS Clinical Commissioning Groups. Our hope is that by providing both Step 2 and Step 3 therapy via the same platform we can deliver a more effective and seamless experience for NHS patients and minimise waiting times. I’m delighted that steps2change is first to embrace the service and look forward to delivering outstanding outcomes for patients in Lincolnshire.”

Patients will be triaged and assigned a PWP based upon their presenting problem and severity. The patient will make an appointment with their PWP over the ThinkWell platform for a 60-minute assessment. This will be followed by one-to-one treatment sessions and out-of-session work completed using Ieso’s new resources. As with all therapists in Ieso’s network, PWPs receive induction training, a rigorous, professional development programme, and on-going supervision in order to ensure they meet the necessary high standards.

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